It sounds patronising and it’s not meant to be. But I am overwhelmed by the ability of ‘ordinary’ people to say what needs to be said with dignity and almost without self pity. The families of the Warwickshire firemen are remarkable – the bride of three weeks .. ‘married on October 9th .. happiest day .. meant to be together for ever .. keeping a place in heaven for me’ .. extraordinary language which moves in and out of the religious world with utter naturalness. And the family of Meredith Kercher – particularly her sister – dealing with her death in what are obviously dreadful circumstances and yet quietly rescuing her dignity and value with gentle and powerful words full of humour and love.